PAYMENT
1. For online orders you may pay by credit/debit card detail on our secure online ordering system.
2. All payment for orders must be made when order is placed, we will not start process or dispatch order (s) before payment is received.
DELIVERY AND DELIVERY DELAY
We don’t offer pick up from our location. We offer hand delivery service and nationwide shipping.
Note: All products are shipped unless specified as local
Note: A 50% non-refunded deposit will be required on all large volume orders. Lead time on large and small orders will be 7-10 days.
During the major holiday season, it may take longer due to workload. We recommend you get your order request in early.
Note: No refunds, exchanges or cancellations on custom gift
Delivery charges are in addition to the cost of the gift. We deliver in Council Bluffs and Omaha Area. You will be charged a re-delivery fee if the address you provided is incorrect.
If we deliver out of the area delivery fee is based on area gift is being hand delivered.
Note: No refunds on delivery charges.
We will try to deliver on the date you specify, we can’t take responsibility for late delivery of any gifts due to:
- Adverse weather conditions
- Incomplete or incorrect delivery addresses
- Any other causes beyond our reasonable control
Alcohol Disclaimer
All alcohol gifts are shipped through third party warehouse (The Gift Basket Association)
Substitution & Product Availability
If for any reason a product is out of stock, we will replace that product with another one as close to it as we possibly can, and one of similar or greater value.
We reserve the right to change these policies without notice